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  1. Ebsta Knowledge Base
  2. Install & Configuration
  3. Troubleshoot

Troubleshoot

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  • Whitelist Ebsta's IP addresses in Salesforce
  • Enable API access in Salesforce
  • Enable access to Ebsta's Visualforce Pages
  • Enable access to Ebsta's Apex Classes
  • Why do I get a 'this app is blocked by admin' message when connecting Ebsta to Salesforce?
  • Why do I get an 'expired authorization code' message when connecting Ebsta to Salesforce?
  • Why do I get an 'Ebsta failed to get token' message?
  • Why do I get a 'can't display this page because your browser blocks cross-domain cookies' message?
  • Why has Ebsta disappeared from Chrome?
  • How do I update Ebsta to run the latest version in Chrome?
  • Why is my cursor is out of alignment in Ebsta?
  • Un-install Ebsta from Chrome
  • Un-install Ebsta from Outlook

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