You can eliminate the need to copy and paste by accessing and loading all of your Salesforce Templates directly into Outlook using Ebsta
1. Click the Salesforce email templates button on the right of the compose window in Outlook.
2. Choose a contact or lead
3. Ebsta will display a list of available Salesforce Templates from one of your folders (the last used Template Folder) in a new window.
4. Once you have selected the Salesforce Template you wish to use, Ebsta will merge the related Salesforce fields and pre-populate the template into Outlook. You can alter the text if necessary.If you want the email to be tracked, make sure the Email Tracking icon is green before pressing Send.