Follow the steps below to Log a Call against a Salesforce record from Outlook.
Logging a Call against a Salesforce record from Outlook
1. Click the Ebsta button in the Home menu to open the Ebsta side panel.
If you are using Outlook online, click New Message and at the bottom of the compose pane, click the Ebsta button to open the Ebsta side panel.
2. Click the + button in the Ebsta side panel and select Log a Call.
3. Salesforce will open in a new browser tab and a New Task window will automatically be open for you to Log a Call against a record in Salesforce in the usual way.