To use Email Tracking you need to have connected your mailbox to Ebsta. If you haven't already done this, refer to the following article:
Track emails in Outlook
1. In Outlook, prepare your message as you normally would. When you are ready to send, click the Tracking button in Ebsta's side panel.
2. The Tracking button will turn green to indicate that tracking is enabled.
Note: All links contained within the body of the email message or manually inserted into the email will automatically be tracked.
3. Click Send (With Ebsta)
4. Ebsta's side panel will advise you when you receive tracking notifications.
To learn more about Ebsta's email tracking report, please read the following article:
Ebsta also provides in-depth tracking insights. To learn more, please refer to this article:
5. You'll notice that the next time you are composing a new message, email tracking will already be enabled. It will stay enabled so that Ebsta can provide you with full tracking reporting. You can turn the feature off at any time by clicking the Tracking button so that it turns grey.