1. Click on the Ebsta icon in the top right-hand corner to open Ebsta.
2. Click on the Settings icon in the bottom right-hand corner.
3. Click Access to Control Panel
Alternatively, you can also access the Control Panel by:
1. Clicking on the following link:
2. Click Connect with Salesforce.
3. The Subscriptions Management section will be open by default. Details of all your subscriptions will appear in a table. Click Upgrade Now next to the subscription you wish to add additional licences to.
4. To purchase additional licences input a new total in the New Quantity box.
So in the example below, I wish to upgrade my subscription from Growth to Team and I wish to purchase 2 additional licences bringing my total from 5 to 7 licences.
5. Click Save and you will receive an invoice from Ebsta that confirms your licences.
If you encounter any problems upgrading your subscription, please contact firstname.lastname@example.org and a member of our CS team will get in touch as soon as possible.