Recipients have multiple statuses in relation to a Cadence.
Active - Contact is currently running in the live cadence.
Finished - Contact has completed all stages in a cadence.
Paused - Contact is paused at current stage in live cadence. They will continue from the same point in the cadence if restarted.
Stopped - Contact has been stopped in cadence.
Reviewing & Managing recipients against a Cadence
1. In Gmail, click the Cadence button in the top right-hand corner.
2.This will open up the Cadences window. Click Manage Cadences.
3.This opens up the Cadence section of Ebsta's Console in a new browser tab. Select the cadence that you wish to review the recipients of from the list or by using the search function and click on it.
4. Click the People tab.
6. You can sort and reorder the list by date added, date of last or next step in the cadence. You can filter the list using the dropdown menus to show for example, only active contacts in the cadence.
7. You can stop, pause or resume a recipient in a cadence by clicking the dropdown arrow in the Action column and select either Stop or Pause or Resume.