When you make changes to your set-up in Ebsta you will need to refresh your settings for them to take effect.
Refresh your settings
1. In Outlook, click the Ebsta button in the Home menu to open the Ebsta side panel.
If you are using Outlook online, click New Message and at the bottom of the compose pane, click the Ebsta button to open the Ebsta side panel.
2. Click the menu button in the Ebsta side panel and select Refresh settings.