Supported Plans: Team/Enterprise
Supported Integrations: Gmail/Outlook/Office365/Exchange/Salesforce
Salesforce Administrators have full visibility of which users have connected to Ebsta and have connected their mailboxes.
1. Click on the Ebsta Tab in Salesforce.
If Ebsta's Tab doesn't appear, click on the + button and then find Ebsta.
2. Click Active Users
3. Ebsta will then display a list of users that have connected Ebsta to Salesforce.
In the Mailbox column, Ebsta displays all of the mailboxes that a user has connected to Ebsta. If it is blank, a user has connected to Ebsta but has not yet connected a mailbox.
In the Sync Status column, a Tick icon denotes the users' mailbox is connected; a Warning icon means the mailbox isn't currently connected.