Supported Plans: Team/Enterprise
Supported Integrations: Gmail/Outlook/Office365/Exchange/Salesforce
Salesforce Administrators can define which Activities and Contacts are visible to each Salesforce Profile and allow users to have additional Privacy Controls to hide specific Emails and Contacts.
1. Click on the Ebsta Tab in Salesforce.
If Ebsta's Tab doesn't appear, click on the + button and then find Ebsta.
2. The Admin Controls section will be open by default.
3. Ebsta groups users together by their Salesforce Profile. For each Profile, you can select which Activities and Contacts they will have visibility of.
For example, I want System Administrators to see all Activities and Contacts, so in both the Activity and Contact View columns I have selected every Salesforce Profile against the System Administrator Profile.
I only want Marketing Users to see other Marketing Users' Activities and Contacts, so Marketing User is selected in both the Activity and Contacts View columns against the Marketing User Profile.
4. Determine which Salesforce Profiles you wish to have additional Privacy Controls in the User Control column. When green, Privacy Controls are enabled, when grey Privacy Controls are disabled.
Learn more by reading: Privacy Controls