Supported Plans: Growth
Supported Platforms: Gmail/Salesforce
Ebsta for Salesforce's Email Tracking lets you see when someone opens your email or clicks on links contained within your emails.
As well as real-time desktop notifications you have access to Email Tracking Reporting which details on how many times emails have been opened, where and when they are opened and on what device.
Ebsta's Email Tracking Analytics enable you to diagnose poor performing email templates, gain real-time data on engagement with your outbound emails and understand what email templates/timings produce the best results.
Watch this short video tutorial to learn how to track email in Gmail or follow the instructions below.
How to track email in Gmail
1. When you have composed your email and are ready to send, click the Track Email button at the bottom of the compose window.
2. The tracking icon will turn green.
Note: All links contained within the body of the email message or manually inserted into the email will automatically be tracked.
3. Ebsta will notify you when the email has been opened by the recipient.