Ebsta's Calendar Sync ensures that whenever events are added or edited in Salesforce or Google, the changes are reflected across both platforms. The intelligent sync fully supports time zones, recurring events, private events, and multiple calendars syncing.
The Calendar Sync also lets you determine in which direction you wish the sync to run - either sync events from Google to Salesforce or from Salesforce to Google. A third option is for Events to sync both ways or bi-directionally.
By default, Events will sync both ways or bi-directionally. Below is an example of multiple Google Calendars set to sync both ways or bi-directionally with Salesforce.
If you chose for multiple Google Calendars to sync both ways or bi-directionally with Salesforce, Ebsta will sync an Event to all your Google Calendars. For example, you may create an Event (e.g. "Weekly Review") in one of your Google Calendars
This event will now sync to Salesforce.
Then, because all your Calendars are set to sync both ways, this Event in Salesforce syncs back to your other two Google Calendars.
If you do not wish for this to occur, we recommend you choose to sync your primary Google Calendar both ways, and then your other Calendars from Google to Salesforce only as per the example below.
With this new set up, I have an Event in each of my Google Calendars. Each of these will now all sync to Salesforce.
These new Events that have been synced to Salesforce will now sync back to the primary Calendar only.
To adjust your calendar sync settings, follow the instructions in this article: