By default, Ebsta doesn't run searches for emails that have the same domain as yourself for example @ebsta.com.
This is a conscious decision at our end as it stops Ebsta returning results for records of your team. For example, if userY@ebsta.com reads an email from userX@ebsta.com Ebsta will display the above message in the bar.
If you'd like to have this feature removed please let us know and we'll change this for you.